Welcome to grahsearch.in We are a digital real estate advertising / marketing and information services platform connecting people with the real estate market. grahsearch and our subsidiaries and affiliates (collectively the “Company” or “grahsearch.in“) provide you with access to a variety of services, including but not limited to the grahsearch.in website.

This document and the Privacy Policy is an electronic record in terms of Information Technology Act, 2000 and rules there under as applicable and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. These ‘Terms of Use’ constitute an electronic record within the meaning of the applicable law. This electronic record is generated by a computer system and does not require any physical or digital signatures.

To whom does this policy apply?

Some parts of this Policy are directed at specific types of people. We use some special terminology to refer to them, which we define below. This Policy applies to everyone who uses our Services, but sometimes we direct parts of it toward particular groups of users.

 

What information do we collect, and where do we get it from

We collect information from everyone who uses our Services: Like many online services, we use technologies like session and persistent cookies, web beacons (tiny image files on web pages that communicate information about the page viewer to the beacon owner), log data, and third-party analytics services to collect and analyze information about all users of our Services This includes things like User search preferences, interaction with ads on our Services, and location.

Our servers automatically record information (“Log Data“) created by your use of the Services. Log Data may include information such as your IP address, browser type, operating system, the referring web page, pages visited, location, your mobile carrier, device, search terms, and cookie information. We receive Log Data when you interact with our Services, for example, when you visit our Website and / or Mobile App, sign into our Services, or interact with our email notifications. We use Log Data to provide our Services and to measure, customize, and improve them, as well as collect and use them in the aggregate. This policy does not apply to, nor do we take any responsibility for any information that is collected by any third party either using the Services or through any links on the Website and / or Mobile App or through any of the advertisements.

Cookies are small data files that we transfer to your computer. We use “session” cookies to keep you logged in while you use our Services, to better understand how you interact with our Services, and to monitor aggregate usage and web traffic information on our Services. We use “persistent” cookies to recognize you each time you return to our Services. For example, we create a persistent cookie that includes some basic information about you, like your most recent search and whether an agent responded to a query you sent using grahsearch.in Services. We use this persistent cookie to remember your preferences and, if you create an account, to make your user experience consistent after you register.

Additional information about you that we obtain from third parties: We may sometimes obtain information about you from third parties and use it to serve you better. For example, our partners may help us provide predictions of your income range and how likely you may be to purchase a home. We will share this augmented data only with selected REPs (subscribers) who you choose to share information with by contacting them through the grahsearch Services.

Location Data: If you provide location information (like a ZIP code, street address, or even just a city) during the registration process or at any other time via your account settings, we will store that information and associate it with your account. We may use and store information about your location to provide localized features, to analyze our Services with the help of third-party analytics services, to provide you with relevant advertising and marketing recommendations, and otherwise to improve and customize our Services.

Why we collect information from you?

  • Help you find the most relevant information for your situation by customizing our Services to optimize your experience;
  • Keep you connected with grahsearch.in across the internet and update you with residential real estate-related news and information; and
  • Put you in touch with the right people to sell, buy, rent, or research residential real estate, obtain a mortgage, avail related services and to optimize the information we share with those parties to initiate a productive and efficient relationship.

Housing Pay Rent Terms & Conditions

Our Role:

grahsearch.in is providing an option to its registered users (hereinafter referred to as User) for making their rental payments on its Website (here in after referred to as Platform). These payments are facilitated through a third-party Payment Gateway Razorpay. By using this platform for making rental payment, User confirms that there is a valid Lessor and Lessee relationship between the User and the Beneficiary and the amount being transferred through the Platform is representing the actual rental value as per the Agreement We are only providing a Platform to facilitate these rental payments from the User to the Beneficiary and we are not involved in any way in the underlying transactions between the User and the Beneficiary. The User need to comply with the relevant regulations if any related to such payments and shall be responsible for any non-compliance or defaults in such payments. We are not a financial institution and do not offer any sort of banking or related financial services. We may use the services of one or more third parties to provide the services and process your transactions. We are neither an agent of the Lessor or the Lessee or any interested party in any such remittance.

KYC Documentation:

While you will be completely responsible for proving the authenticity of the transaction, grahsearch.in may ask for requisite documents or details of the User and the Beneficiary including any document to substantiate the Lessor and Lessee relationship between them. Example: Rental Agreement, PAN Card, Aadhar Card, etc. In case of amount of remittance exceed INR50,000/-, User shall be required to provide the PAN card details or any such document / information as required under law from time to time.

Authorization:

By initiating this transaction on the Platform, you authorize us to hold, receive and disburse funds in accordance with your payment instructions to the designated bank account of the Beneficiary. Your authorization permits us to charge the mentioned amount to your Bank Account, Credit Card, UPI Account, Debit Card, Payment Wallets or any other Payment Instruments as may be enabled on our platform from time to time for remitting the amount to the designated Bank account of the Beneficiary. When you instruct us to pay the Beneficiary, you authorize and order us to commit your payment (less any applicable fees, Service Charges, or other amounts that we may collect under this Agreement) to such person. In case, the transaction is not processed due to incomplete details being provided by you then we shall refund the amount to you after deducting the applicable Service Charges, Transaction fees and penalty amount.

Transaction terms:

You would be responsible for entering the correct bank accounts details of the Beneficiary at the time of making the transaction and in no circumstances, grahsearch.in shall be held responsible for any wrongful credit due to incorrect bank details. User would be responsible for any fraudulent transactions happened through his bank account, credit card account etc. by any third party due to his negligence and / or providing your bank or card details to any third party. In no circumstances, Housing.com shall be held responsible for any such fraudulent transactions and no refund shall be made by the Housing.com once the money is successfully credited to the designated bank account of the Beneficiary. We may delay, suspend or reject a payment(s) transaction for any reason, including without limitation if we suspect the transaction subjects us to financial or security risk or is unauthorized, fraudulent, suspicious, unlawful, in violation of the terms of this Agreement, subject to dispute or otherwise unusual.

Suspicious / Fraudulent transactions:

The User is supposed to immediately notify us in case any suspicious / fraudulent transaction is observed by him. It is the User’s responsibility to keep his financial details strictly confidential and not share them with any other person. As soon as any suspicious / fraudulent transactions get reported, we shall take the necessary measures and try to stop the same. However, we shall under no circumstances be liable for any refund etc. to any person / Authority for such transactions if the money is credited to the designated bank account of the Beneficiary as provided by the User.

Refunds:

In case, grahsearch.in is not able to transfer the rent amount to the designated bank account of the Beneficiary due to any technical issues, then we shall refund the amount in the same account from which the remittance was initiated. grahsearch.in shall under no circumstances be liable to repay / refund the amount to the User once the amount has successfully been credited in the designated bank account of the Beneficiary. Chargebacks: The amount of a transaction may be charged back or reversed (a “Chargeback”) from the Beneficiary if the transaction is either: (a) is disputed by the Remitter, (b) is reversed for any reason, (c) was not authorized or we have reason to believe that the transaction was not authorized, or (d) is allegedly unlawful, suspicious, or in violation of the terms of this Agreement. In such cases, the Recipient of the amount will immediately pay us the amount of any such Chargeback and any associated fees, fines, or penalties assessed by our associated Payment Network Gateways / Financial Institutions. The User/ Beneficiary shall assist us when requested, at their own expense, to investigate any of the disputed transactions processed through our Platform. For any such Chargebacks associated with Cards, we will assist the User/Beneficiary to contest the Chargeback with the Network or issuing banks in case the Beneficiary chooses to contest any of such Chargeback. In case of the Beneficiary’s failure to timely assist us in investigating a transaction, including without limitation providing necessary documentation within 3 business days of our request, may result in an irreversible Chargeback. Any Chargeback shall be the sole responsibility of the Beneficiary and we shall not be liable in any manner whatsoever for the same.

Terms and Conditions applicable on user generated Content

The User viewing the content on grahsearch.in agrees to the following:

  • Content does not belong to grahsearch.in and has been independently provided by other Users like property sellers and brokers.
  • grahsearch.in is only providing a platform to the users to showcase their properties and therefore the respective Users alone shall be legally responsible for their content. grahsearch.in has no control over the content and assume no responsibility for it.
  • Any use or reliance on any Content or materials posted by any other user on grahsearch.in is at the user’s own risk. grahseaerch.in does not endorse, support, represent or guarantee the completeness, truthfulness, accuracy, or reliability of any user generated Content posted on its website.
  • The User understands that the Content might be offensive, harmful, inaccurate, otherwise inappropriate, or in some cases, it might have been mis-labelled or otherwise deceptive.
  • If the User notices any Content that he believes is in violation of the law or is inappropriate then he can report it to us at support@grahsearch.in and we shall take appropriate action on it within 48 hours.
  •  The User posting the content on grahsearch.in agrees to the following:
  • We have ensured that the Content does not violate any law or anyone’s intellectual property rights. Besides, we also guarantee that the Content does not display anything objectionable like nudity, violence, harassment, hate speech, terrorism, false news, sexual activity, child abuse, promote use of intoxicants, self-injury of any sort, etc.
  • We accept the complete legal responsibility of the Content provided by us to grahsearch.in It has no control over the Content and therefore it shall have no responsibility for the same.
  • Grahsearch.in shall be under no obligation to host or serve the Content.
  • If Grahserach.in reasonably believes that the Content is in violation of the legal provisions including for example, copyright or trademark violations or other intellectual property misappropriation, impersonation, unlawful conduct, or harassment or may cause harm to it, its users, or third parties, it may at any time remove or take down the Content at its sole discretion and we shall have no objection to the same.
  • By providing Content to Grahsearch.in , we grant it a worldwide, non- exclusive, royalty-free, transferable, sublicensable right to use the Content (including to reproduce, distribute, prepare derivative works, display and perform it)..
  • The Listings, User details, leads, etc. shall be treated as the property of the company and can be used by the company or any of its partners/affiliates/associates etc.
  • The Users agree and grant the right to the company and any of its partners/affiliates/associates etc. to send promotional messages, SMS’s, calls of their own, or any third-party product to the Users.